Shipping&Tracking Info
1.Required Delivery InformationThe information needed for shipping is your full name, address and phone number. We are not responsible for re-shipment if you provided us with incorrect or incomplete address.
*Please make sure you enter the correct shipping address and contact number (especially you email box and the telephone number).
2. Shipping InfoPlease allow 8-14 days for delivery.
Usually,it takes 8-14 business days to arrive at your door,besides,we will arrange your order within 2 days.If the item has been out of stock,we would notify you in 1-2 days.
3.Tracking MethodsWe will ship your order out via EMS or DHL.After your order is dispatched, we will offer you the tracking number.You can monitor your goods through the following website.
EMS website:
http://www.ems.com.cn/english-main.jspDHL website:
http://www.dhl.com/en.html or
http://www.aramex.com/express/default.aspxThere are two methods to get above information from us,.
1. Visit our website and re-login to check the update status.
2. Check your e-mail, for we will send update status to your e-mail address.
4.Unsuccessful or Wrong Delivery*We are not responsible for reshipment if you provided us with an incorrect or incomplete address.
*For those customers who do not receive your parcel within 12 working days, please contact with Local Post Office A.S.A.P.Always you can check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.