1.How do I place an online order?
(1)Choose the products you would like to purchase,add the item to your cart.
(2)Click the Checkout button.
(3)Confirm your delivery information,make sure your billing address matches the shipping address..Then you can continue to checkout.
(4)You can confirm you payment information and choose your payment method.Enter your redemption code if you have any.
(5)Review the order information before submitting.You need to fill in your credit card information and make sure that the information is authentic and matching.
(6)Then y will receive a confirmation email about the order.



2.Is it safe to use my credit card?
It is safe to use your credit card.Bc our secure socket layer(SSL)software is the industry standard and the best software for e-commerce transaction.It will encrypt your credit card number and the detailed information.


3.What about the delivery time and method?
Delivery time:It would take 8-14 business days to arrive at your door.Besides,we will process your order within 2 days,and ship them out.
Method:International shipping is handled by international ems(Express Mail Service)
http://www.ems.com.cn/english-main.jsp.
If the customs want you to pay tax fee and it is below €50,we will be responsible for half of the tax fee.And our customer is responsible for the left half of the tax fee.


4.Tracking Methods
We will ship your order out via EMS or DHL.After your order is dispatched, we will offer you the tracking number.You can monitor your goods through the following website.
EMS website: http://www.ems.com.cn/english-main.jsp
DHL website:http://www.dhl.com/en.html or http://www.aramex.com/express/default.aspx

5. If the parcel reached you,but you would not want to sign on it and the parcel returns to us,we will charge you 20% of the order amount as our shipping fee.If the order returning to us cost us so many shipping fee,we would choose leaving the parcel not return to us,then we will charge you 50% of the order amount because we lose the shipping fee and the item.

6.Return policy
If you are not satisfied with our product,you must contact us within a week.All items sent back to us must be in original condition i.e.not worn,altered or washed,with all tags attached.You should pay the shipping fee and we will charge you 20% of your order amount as our restocking fee.